Last Updated: June 12, 2026
Welcome to the Japan Market Entry Support Service (hereinafter referred to as the "Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, translation, cultural adaptation, and subscription-based social media management services (collectively, the "Services"). By accessing our website or purchasing our Services, you (the "Client") agree to be bound by these Terms.
The Company provides highly specialized localization and social media management services tailored exclusively for foreign businesses entering the Japanese market. Our Services are categorized into three core types:
One-Time Translation Service: High-quality text translation from English to Japanese. The Company explicitly guarantees that all translations are performed strictly by native human professionals. Generative AI tools are absolutely not used in our translation workflow.
Cultural Adaptation Service: Conceptual modification and cultural localization of original client documents, including but not limited to corporate messaging, privacy policies, and terms of service, to ensure alignment with Japanese social, cultural, and commercial business norms.
Subscription-Based SMM Service: Ongoing, monthly recurring social media management, content creation, and localization support for the Client's Japanese-targeted social media accounts.
No Legal Services: The Cultural Adaptation Service provided by the Company (including the adaptation of privacy policies, terms of service, or commercial disclosures) is intended solely for linguistic, cultural, and marketing localization purposes. The Company is NOT a law firm, does not practice law, and does not provide formal legal advice, legal services, or legal opinions.
Client Responsibility: The Company does not guarantee that the adapted documents strictly comply with current Japanese laws, regulations, or statutory requirements.
Assumption of Risk: The Client acknowledges and agrees that the use of any localized document or policy is at their own sole risk. The Client is strongly advised to consult with a qualified attorney or legal professional in Japan to ensure formal legal compliance prior to using any localized documents commercially. The Company shall not be liable for any legal disputes, penalties, or damages arising from the use of our localized content.
To ensure maximum operational efficiency, security, and quality control, the Company strictly limits its communication channels as follows:
Email-Only Standard Communication: All standard project communications, inquiries, deliveries, and updates between the Company and the Client shall be conducted exclusively via text-based Email. The Company does not offer, participate in, or accept voice calls, video conferences (e.g., Zoom, Google Meet), or telephone support under any circumstances.
Discord Exception for Premium Subscribers: Clients currently enrolled in and paying for the "Premium Plan" of our subscription service are granted exclusive access to a dedicated Discord server for ongoing, text-based project communication. No voice or video communication will be conducted on Discord.
Refusal of Service: The Company reserves the right to immediately terminate the project or subscription without a refund if the Client repeatedly demands video/voice consultations or breaches this communication policy.
One-Time Services: Fees for one-time translation or cultural adaptation services must be paid in full upfront before any work commences.
Subscription Services: Subscription-based SMM Services are billed in advance on a monthly recurring cycle. Subscriptions automatically renew unless cancelled by the Client prior to the next billing date.
Strict No-Refund Policy: Due to the customized, human-labor-intensive nature of our localized services, all fees paid to the Company are strictly non-refundable. Once translation or localization work has commenced, or a subscription cycle has begun, no refunds will be issued for any reason, including early termination of the project by the Client.
Deliverables: Upon full and final payment of all outstanding fees, the intellectual property rights of the final Japanese localized text or content delivered to the Client shall be transferred to the Client.
Retained Rights: The Company retains all intellectual property rights in its proprietary methods, templates, software, and tools used to generate the deliverables.
To the maximum extent permitted by applicable law, the Company shall not be liable to the Client or any third party for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or relating to the use of our Services, even if the Company has been advised of the possibility of such damages. In no event shall the Company's total aggregate liability exceed the total amount actually paid by the Client to the Company for the specific service giving rise to the claim.
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising out of or relating to these Terms shall be instituted exclusively in the courts of Tokyo, Japan.
The Company reserves the right, at its sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is the Client's responsibility to check our website periodically for changes. Your continued use of or access to our Services following the posting of any changes to these Terms constitutes acceptance of those changes.
Questions about these Terms of Service or any initial inquiries should be submitted exclusively through our Official Contact Form available on our website. The Company will respond to valid inquiries via text-based email in accordance with Section 3 of these Terms.